Privacy Policy
Responsible for the processing of data is:
Lilienthal Lifestyle GmbH
Boxhagener Straße 78
10245 Berlin
Deutschland
Email: office@lilienthal.berlin
Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
1. Access data and hosting
You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request.
These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to art. 6 (1) 1 lit f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.
Third-party hosting services
Data are also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes on its servers all data that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. Data are processed on other servers only in the scope described herein. This service provider is based in an EU or EEA member state.
2. Data collection and use for processing the contract, making contact
We collect personal data that you disclose to us whenever you place an order or contact us (e.g. via contact form or by email). Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request, and you would otherwise not be able to complete your order or send the contact request. It is evident in each input form what data are collected.
We use the data that you disclose to us to perform the contract and process your enquiries according to Art. 6 (1) 1 lit. b) GDPR. Upon contract completion, any further processing of your data will be restricted, and your data will be deleted upon expiry of any retention period applicable under relevant statutory regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your data in the scope and manner permitted by law, of which we inform you in this notice.
3. Transfer of data
We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to Art. 6 (1) 1 lit. b) GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.
Disclosure of data to a shipping provider
If, when or after placing your order, you have given your express consent to us doing so, we disclose your e-mail address to the selected shipping provider based on that consent according to Art. 6 (1) 1 lit. a) GDPR, in order to enable the shipping provider to contact you to advise you of the delivery or agree with you the delivery details.
You may revoke your consent at any time by sending a message to the contact option described below or by directly notifying the shipping provider at the contact address specified below. After you revoke your consent, we will delete the data disclosed for this purpose, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
United Parcel Service Deutschland S.á r.l. & Co. OHG
Görlitzer Str. 1
41456 Neuss
Deutschland
Order tracking
- Paqato
We use the services of PAQATO GmbH, Johann-Krane-Weg 6, 48149 Münster, Germany (hereinafter "Paqato") to allow our customers to track their orders once they have been shipped. Paqato sends shipment notifications and delivery status updates to our customers on our behalf. We transmit certain customer data (e.g., email address, first and last name, mailing address), along with the shipment number, to Paqato once the order has been shipped. This transmission is based on Art. 6 (1) (f) of the GDPR, in particular on our legitimate interest to maintain effective and informative communication with our customers, and to provide for a transparent and reliable shipment process, which is also in the interest of the customer.
Paqato does not pass this data on to third parties, and only processes it for the above-mentioned purpose. Paqato deletes the data once the order has been delivered. We have entered into an order processing agreement with Paqato which requires Paqato to protect the data of our customers in accordance with all applicable legislation. Paqato's privacy policy can be found here: https://www.paqato.com/datenschutzerklaerung/
4. Marketing via e-mail
4.1 E-mail advertising upon subscription to the newsletter
If you subscribe to our newsletter, we will regularly send you our email newsletter based on your consent according to Art. 6 (1) (a) GDPR, using the data required or disclosed by you separately for this purpose. You can unsubscribe from the newsletter at any time. This can either be done by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to the further use of your data or we have reserved the right to use your data for other purposes that are permitted by law and about which we inform you in this privacy policy.
4.2 Newsletter mailing
The newsletter is sent to you by our service provider who processes data on our behalf and to whom we disclose your email address. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
Postal advertising and your right to opt out
Unless you have not opted-out, we reserve the right to use your first and last name and your postal address for our advertising purposes, e.g. for sending interesting offers and information about our products by post. This serves the protection of our legitimate interests in promoting and advertising our products to customers according to Art. 6 (1) 1 lit. f) GDPR that are overriding in the process of balancing of interests.
5. Use of data for payment processing
Payment methods:
During the payment process on our website, we collect certain personal data from you in order to process your payment, which can be made by way of the following methods (among others:
Bank transfer/Advance payment
If you select the payment method "Payment by invoice (advance payment)," then the full purchase price (without deductions) is due at once. The purchase price is to be paid in advance to the account listed on the invoice or in the order confirmation sent by email. The goods will be shipped immediately after the payment is received.
PayPal
Customers have the possibility of paying by PayPal on this website. PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") is the provider of this payment service. If you choose to pay by PayPal, then any payment-related data you provide will be transmitted to PayPal.
Art. 6 (1) (b) of the GDPR (processing for the performance of a contract) is the basis for the transmission of this data to PayPal.
Website: https://www.paypal.com
PayPal's privacy policy: https://www.paypal.com/us/legalhub/privacy-full
Credit Cards
On this website, we offer, among other options, payment via credit card through Mollie. The provider of this payment service is Mollie BV (hereinafter “Mollie”). If you choose to pay by credit card, the payment details you enter will be transmitted to Mollie. The transmission of data to Mollie is based on Art. 6(1)(b) of the GDPR (processing for the fulfillment of a contract).
Website: https://www.mollie.com/
Privacy Policy: https://www.mollie.com/en/privacy
Klarna
To enable payment via Klarna, your personal data (contact and delivery information) may be transmitted to Klarna. This is necessary for Klarna to assess your eligibility to use this payment method. Personal data transmitted to Klarna will be processed in accordance with Klarna's privacy policy.
6. Cookies and web analysis
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser during your next visit (persistent cookies). This serves the protection of our legitimate interests in the optimised presentation of our offer according to Art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests.Cookies are also used for market research and for suitable product advertisements. Further information on this can be found in the notes for the respective tool below. You can find the storage period in the overview function in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. If cookies are not accepted, however, the functionality of our website may be restricted. Below you will find information on the cookies we use and the settings that can be made in your browser.
Necessary cookies: These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.
Analytical / performance cookies: These cookies enable collecting anonymised data about user behaviour on our website. We analyse them e.g. to improve the functionality of our website and recommend you products that will be interesting to you.
Functionality cookies: These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customised and relevant information (e.g. ads that match your interests.
Targeting cookies: These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.
Third-party cookies: The cookies of some of our advertising providers help make the on-line offering and our website more attractive to you. Therefore, cookies of our partner providers are also saved to your hard disk when you are visiting our website. These are temporary cookies and are automatically deleted after a specific timeframe. As a rule, cookies of our partner providers are deleted a few days or up to 24 months later, or in some cases after several years. Cookies of our partner providers do not collect personal data, either. They will collect exclusively pseudonymised data under a user ID. These pseudonymised data will not be associated with your personal data at any time.
How can I change cookie settings in my browser? Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:
Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™
Using of Google (Universal) Analytics for web analytics
For the purpose of website analytics, this website uses Google (Universal) Analytics, a web analytics service provided by Google. Google Analytics is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk). This serves the protection of our legitimate interests in the optimised presentation of our offer according to Art. 6 (1) 1 lit. f) GDPR that are overriding in the process of balancing of interests. Google (Universal) Analytics uses methods, like e.g. cookies, that enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website are as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymisation is enabled on this website, the IP address will be shortened before being transmitted within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. Generally, Google does not associate the anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google.
Where information is transmitted to and stored by Google on servers located in the United States, the U.S. company Google LLC is certified under the EU-US Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection.
You may prevent the data generated by cookies and related to your use of the website (incl. your IP address) from being recorded and processed by Google by downloading and installing the browser plugin available through this link.
Alternatively to the browser plugin, you may click this link, to prevent Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your end-user device. If you clear your cookies, you will have to click the link again.
7. Online-Marketing
Google AdWords Remarketing
We use Google Ads to advertise our website in Google search results and on third-party websites. As far as you have given your consent according to Art. 6 (1) 1 lit. a) GDPR for every visit of the website the so-called remarketing cookie of Google is set by Google, which allows the automatic displaying of interest-based advertising using a pseudonymous cookie ID and information about your website visits. After the purpose of use has ceased to exist and the use of Ads Remarketing has ended from our side, the data collected in this context will be deleted.
Any data processing that goes beyond that scope takes place only if you have allowed Google to associate your web and app browsing history with your Google account and to use information from your Google account to personalise ads that you see across the web. If, in such a case, you visit our website while being signed in to Google, Google will use your data together with Google Analytics data to build and define audience lists for cross-device remarketing. For this purpose, Google will temporarily join your data with Google Analytics data to build audiences.
Google Ads is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk). Where information is transmitted to and stored by Google on servers located in the United States, the U.S. company Google LLC is certified under the EU-US Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection.
You can revoke your consent at any time with future effect by clicking the remarketing cookie via this link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and accordingly adapt the settings of your browser.
Facebook
Facebook pixel is implemented within this shop to serve advertisements and provide us with information regarding traffic on the websites and the effectiveness of our advertisements. For this purpose, when you visit our website, the so-called "Facebook cookie" is set on your browser. This allows the automatic display of interest-based advertising using a pseudonymous cookie ID and information about your website visits in accordance with Art. 6 paragraph 1f GDPR.
This service is provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
For privacy policy information regarding the use and storing of data generated by cookies through Facebook, please refer to this link: https://www.facebook.com/about/privacy/.
For more information regarding the prevention of advertisements and the recording your data on Facebook, see here: https://www.facebook.com/settings?tab=ads.
Facebook is certified under the Privacy-Shield-Framework. You will find more information here: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
Affilinet Affiliate Program
Our website participates in the Affilinet affiliate program. This is offered by AWIN AG, Eichhornstraße 3, 10785 Berlin, Germany (hereinafter "affilinet"). This is an affiliate system in which persons registered with affilinet (also "publishers") advertise the products or services of the so-called "advertisers" on their websites using advertising material. This serves to safeguard our legitimate interests in optimising and commercially exploiting our online offer in accordance with Art. 6 (1) 1 lit. f) GDPR that are overriding in the process of balancing of interests.
By means of cookies, affilinet can track the progress of the respective order and in particular understand that you clicked on the respective link and then ordered the product via the affiliate partner program.
You can prevent cookies from being set by our contractual partners or our website at any time by means of a corresponding setting in your Internet browser. In addition, cookies that have already been set can be deleted at any time via the Internet browser or other software programs.
Further information on data processing at affilinet can be found here.
Criteo Remarketing
We work with a partner Criteo SA to advertise our website in Google search results and on third-party websites. As far as you have given your consent according to Art. 6 (1) 1 lit. f) GDPR for every visit of the website the so-called remarketing cookie of Criteo or its partner is set by Criteo, which allows the automatic displaying of interest-based advertising using a pseudonymous cookie ID and information about your website visits. After the purpose of use has ceased to exist and the use of Ads Remarketing has ended from our side, the data collected in this context will be deleted.
Criteo SA is registered and based within the European Union.
You can revoke your consent at any time with future effect by clicking the remarketing cookie via this link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and accordingly adapt the settings of your browser.
Tracify
We use the web analytics service Tracify on our website or on parts of our website to record how our website is used by its visitors and to evaluate and optimize the effectiveness of our advertising/marketing measures. Tracify is a web analytics service provided by Tracify GmbH in Munich, Germany. Tracify GmbH acts for us as a data processor on the basis of a data processing agreement in accordance with Art. 28 GDPR.
Tracify enables an analysis of the use of the website and the customer journey without storing cookies or other information on the end device of the user, but only on the basis of browser and device information, such as the IP address of the user, the configuration of the respective user agent (user agent string), usage data, order information, contact data, the screen resolution, the installed fonts and plugins and the processor of the respective device.
The information transmitted to Tracify is completely and irreversibly anonymized immediately after transmission, so that a personal reference is excluded. Only the anonymized aggregated information is analyzed. Data processing when using Tracify takes place entirely in Germany; there is no data transfer to unsafe third countries without an adequate level of data protection. The legal basis for the use of Tracify is our legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR in a demand-oriented design of the website and in the evaluation and optimization of our marketing measures.
8. Social Media
Our online presence on Facebook, Youtube, Instagram, Pinterest, Xing, LinkedIn
Our presence on social networks and platforms serves a better, active communication with our customers and interested parties. We inform there about our products and current special offers.
BWhen you visit our websiteson social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from these data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your terminal. The visitor behaviour and the interests of the users are stored in these cookies. This serves in accordance with Art. 6 (1) 1 lit. f) GDPR to protect our legitimate interest in an optimised presentation of our offer and effective communication with customers and interested parties that are overriding in the balancing of interests. If you are asked by the respective social media platform operators for a consent into the data processing, e.g. with the help of a checkbox, the legal basis of data processing is Art. 6 (1) 1 lit. a) GDPR.
If the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has adopted a decision on appropriateness for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and setting options for the protection of your privacy, in particular opt-out options, please refer to the providers' data protection information linked below. If you still need help, you can contact us.
Facebook: https://www.facebook.com/about/privacy/
Google/YouTube: https://policies.google.com/privacy?hl=en-GB
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://about.pinterest.com/en/privacy-policy
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Xing: https://privacy.xing.com/en/privacy-policy
Possibility to object (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Google/YouTube: https://adssettings.google.com/authenticated
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://www.pinterest.co.uk/settings
LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
9. Contact possibilities and your rights
Being the data subject, you have the following rights according to:
• art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;
• art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;
• art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required
- to exercise the right of freedom of expression and information;
- for compliance with a legal obligation;
- for reasons of public interest or
- for establishing, exercising or defending legal claims;
• art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
- the accuracy of the data is contested by you;
- the processing is unlawful, but you refuse their erasure;
- we no longer need the data, but you need it to establish, exercise or defend legal claims, or
- you have lodged an objection to the processing in accordance with art. 21 GDPR;
• art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
• art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.
If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact: office@lilienthal.berlin
Contact details of the data protection officer:
Konzept 17 GmbH
Westring 3
24850 Schuby
Germany
https://www.konzept17.de/impressum.html
Contact:
Fax: 04621 530 40 90
E-Mail: mail@konzept17.de
YOUR RIGHT TO OBJECT
The processing of personal data is permitted if the processing is necessary to protect the legitimate interests of the controller or of a third party, unless the interests or the fundamental rights and freedoms of the data subject which require the protection of personal data override these interests, in particular where the data subject is a child, Art. 6(1)(F) GDPR. As a data subject, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6(1)(F) GDPR. This also applies to profiling based on these provisions. If you exercise your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms as a data subject, or unless we can demonstrate that the processing is necessary for the establishment, exercise or defense of legal claims. If we process your personal data for the purpose of direct marketing, you as the data subject have the right to object at any time to the processing of personal data concerning you for such marketing. This also applies to profiling insofar as is related to such direct marketing. If you, as the data subject, object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.